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- Please note that the payment method update email may end up in your spam folder depending on your email settings. If your payment method is linked to Shop Pay, you need to update your payment method in the Shop Pay app , see information below.
Update payment details in Shop Pay
If your payment card is linked to Shop Pay, you need to log in to the Shop Pay app to update your payment method. There you can choose to add a new card or switch to another one if you have more cards added. In Shop Pay, you need to add a new/switch card for your subscriptions before You can remove your old payment card.
1. Go to the Active Orders section and click on the subscription you wish to update.
2. Scroll down to your Subscription details and then select Update Payment Method.
3. Depending on whether you have another card inserted or wish to add a new one, you have two options:
- Choose to update to an existing active card on your Shop Pay account and click Update.
- Click Use another card to add a new one. Click Update.
4. Make sure your payment method has been updated to the new payment card.
